Policies and compliance

Our policies and compliance documents. The core legal terms are available as pages on this site; the wider policy set is published as documents.

Our standard terms of business across general terms, data protection, supply of goods, and rental equipment.

How we collect, use, and protect personal information, aligned to UK GDPR and ISO 27001.

Our statement under Section 54 of the Modern Slavery Act 2015.

Acceptable use of our services and our website.

Confidentiality and acceptable use of email communications.

How we handle, resolve, and escalate complaints.

Our environmental responsibilities and commitments across the group.

Our progress toward Net Zero by 2050, independently appraised.

Our domain registration practices and abuse and complaints contacts.

Each policy is published on this site and reviewed under our document control process.

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