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Infrastructure / VOIP and Hosted Telephony

VOIP and Hosted Telephony

We move estate-wide telephony to a hosted model that is simpler to run, easier to scale across sites, and integrated with the rest of your environment, so calls, reception, and safeguarding lines all work as one system.

Hosted
telephony
no on-site PBX to maintain
Multi-site
as one system
consistent across schools
Integrated
with your tools
directory and identity
Scalable
per site
add lines on demand
What it is

Telephony that scales across the estate

Hosted telephony removes the ageing on-site phone system and replaces it with a service that scales across sites and integrates with your identity and directory.

For a trust, that means consistent telephony across every school, central management, and a clear path to add or move lines without an engineer visit.

  • Hosted, cloud-managed telephony
  • Consistent across multiple sites
  • Integrated with identity and directory
  • Simple to scale and reconfigure
Who it is for

Business Manager and Director of IT

Business managers value the simplicity and cost; IT values central management and integration.

Kaizen stage

Design / Deliver / Refresh

Where this solution primarily sits in the continuous improvement cycle.

Operating commitments

What you can expect

Indicative for the mockup, confirmed per service owner at build.

Service hours
Business hours core, priority cover
Provisioning
Add or move lines on request
Support model
Named team, monitored
Vendor partnerships and accreditations

Deep with named partners, flexible across them

Hosted telephony delivered through established platform partnerships, selected to your need.

Industry accreditations

Speak with our experts

Tell us about your school, trust, or programme. We will route you to the right team and respond promptly.

Speak with our experts