Managed IT Services
We run your IT day to day so your team does not have to: a service desk across first, second, and third line, proactive monitoring, and a named Service Delivery Manager who owns the relationship. One SLA, trust-wide visibility, and problems that get owned.
IT that gets owned, not passed around
Managed IT is where the relationship lives. We provide a service desk across first, second, and third line, proactive monitoring through our remote management platform, patching, and asset and licence management.
A named Service Delivery Manager owns the account, holds quarterly business reviews, and gives a trust a single, consistent view across every school. One SLA, named engineers who know your site, and accountability that does not move around.
- Service desk across first, second, and third line
- Proactive monitoring, patching, and asset management
- A named Service Delivery Manager
- Quarterly business reviews and trust-wide visibility
MAT COO, Business Manager, and Director of IT
Leaders value the single point of accountability; IT values the depth behind the desk.
Refresh
Where this solution primarily sits in the continuous improvement cycle.
What you can expect
Indicative for the mockup, confirmed per service owner at build.
Deep with named partners, flexible across them
Managed IT is delivered on our ConnectWise platform, drawing on our partnerships across every capability family.
Industry accreditations
Speak with our experts
Tell us about your school, trust, or programme. We will route you to the right team and respond promptly.