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Primary School

Classroom AV and support that just works

How a one-form-entry primary gave its Computing Lead half a day a week back by making the technology reliable.

Illustrative placeholder case study. Real customer name, quotes, and figures are added with consent (N-018).
Half a day
a week returned
to the Computing Lead
Every
classroom
reliable AV
1
named engineer
who knows the school
KS1 and KS2
supported
phonics to SATs
Client profile

A small team wearing many hats

Example Primary School is a one-form-entry primary where the Computing Lead also teaches full time and the Head doubles as business manager. There was no spare capacity for IT problems.

The challenge

IT faults fell to a teacher

Interactive panels failed mid-lesson and day-to-day faults landed on the Computing Lead, who was losing teaching time to chasing IT.

“Our Computing Lead was spending half a day a week on IT faults instead of teaching.”
A. Example, Headteacher, Example Primary School
Illustrative placeholder · pending consent
Kaizen: Scope, Design, Deliver, Refresh

The solution

Reliable classroom AV

Interactive panels and room audio that support phonics, KS1, and KS2 teaching, kept working.

A named engineer

One engineer who knows the school, the staff, and the building.

Right-sized support

A service desk and on-site cover scaled for a primary, not a corporate.

Predictable refresh

Devices and AV refreshed on a schedule under Hardware as a Service.

The results

What changed

  • Half a day a week returned to the Computing Lead
  • Reliable AV in every classroom
  • A named engineer the school knows by name
  • Predictable costs that fit a primary budget
The technology just works now, and our Computing Lead is back teaching.A. Example, Headteacher (illustrative)

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